Privacy Policy

Last updated: September 25, 2026.

DWD Commercial Cleaning Ltd. (“DWD,” “we,” “us”) operates dwdcommercialcleaning.com. This policy explains what personal information we collect, how we use it, and your choices, in line with British Columbia’s Personal Information Protection Act (PIPA) and Canada’s PIPEDA.

Information We Collect

When you contact us or request a quote, we collect the information you choose to provide, such as your name, business name, phone number, email address, city and details about your facility.

Like most websites, we may automatically collect basic technical data such as browser type, pages visited and approximate location through cookies and analytics tools.

How We Use Information

We use your information to respond to inquiries, prepare quotes, schedule and deliver cleaning services, send service-related messages, and improve our website. We do not sell your personal information.

Sharing

We share information only with service providers that help us operate (such as our website host, email provider and analytics provider), or when required by law.

Calls, Texts & Email

If you contact us by phone, text or email, we may reply the same way about your inquiry or service. Reply STOP to any text to opt out.

Storage & Security

We take reasonable steps to protect your information and keep it only as long as needed for the purposes above or as required by law.

Your Choices

You can ask to see, correct or delete the personal information we hold about you by contacting us.

Contact

DWD Commercial Cleaning Ltd., Cranbrook, BC · 778-668-1508 · [email protected]